Acceptance Letters :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : firstname.lastname@example.org
The Company's Name,
Full Address with Phone Number.
I am writing with regard to your report of a problem you have experienced with [briefly describe problem e.g. incorrect fitting of air conditioner].
After a thorough investigation, I can advise you that appropriate steps have been taken to correct the problem.
In addition, we have also taken measures that we believe will prevent a similar problem from occurring in the future.
Please be assured that we value your custom and will always strive to ensure your complete satisfaction both now and in the future.
(The Sender's Signature)
The Sender's Name
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