Addressing Business Letter : Letter Of Apology For The Goods Deliverd In Broken Condition And Sending Their Replacement



This Letter should be written in The Letter-Pad of the Company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear sir,



We thankfully acknowledge your letter dated 17th May through which you informed us that the speakers received by you were found broken. As per your request, we have dispatched the new set of speakers that will reach you tomorrow in the morning by transport.



Please turn over the broken speakers to the driver at the time of delivery of the new speakers.



We are extremely sorry for this unfortunate incident and sincerely appreciate your continued patronage.



Yours faithfully,



(Rama Ant)

Sales Executive


NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.




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