Agreement Letters :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : email@example.com
The Company's Name,
Full Address with Phone Number.
I am very sorry to learn of the problem you have reported. Please be assured that we value your custom highly, and will take the necessary steps to investigate and rectify any problem. I will keep you informed of progress in this matter, and will contact you again in the very near future. In the meantime, if you wishto discuss your concerns, please don't hesitate to call me on the following number(s) : [ telephone number(s)].
(The Sender's Signature)
The Sender's Name
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