An Instructional Message :




Let us now look at this message.

Ketan is leaving for the US urgently. He wants to wind up the pending files kept in his office. He leaves a message for his secretary who arrives before him everyday at the office.

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Mrs. James,

Leaving for the US on an urgent office matter. Will return in a week’s time.

Please do the following before the 4th.

1. Clear the office cabinet.

2. Get all the pending documents signed and dispatched.

3. Prepare the Textile mill report for the presentation and send it through the driver to my house.

4. Collect and reply to mail.

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The above message is clear and concise.

It instructs the receiver, Mrs. James

What to do

Why to do

When to do




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