Apology Business Letter Writing : Letter Of Apology For Supplying More Than The Ordered Quantity
This Letter should be written in The Letter-Pad of the Company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : email@example.com
The Company's Name,
Full Address with Phone Number.
In reference to your email dated 29th May, we beg to apologise for supplying you the detergent soap 20 cases more than what you actually orders. The mistake took place due to the misreading of the order by the concerned employee. The carbon copy of the order book was not well readable and so the mistake took place.
You have two options available.
1. You can send back the extra cases, we shall bear all the expenses.
2. You can keep the extra cases and we shall bill you thirty days from now.
Please let us know of our preference. We shall take all the necessary measures to avoid the recurrence of such mistake in future.
(Rama Kant Sharma)
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.
Apology Business Letter Writing
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