Business Apology Letter : Letter Of Apology For The Inconvenience Caused



This Letter should be written in The Letter-Pad of the Company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear Sir,



I came to know that you faced a lot of problem with the invertor we installed at your office. I was out of station for the last three days and our engineer though tried to solve your problem yet he failed to satisfy you. Now I am at your service and the first thing we are going to do is to replace the incertor with the new one immediately.



I am sure you will now be happy. We are however, very sorry for the inconvenience caused to you. Please accept our sincere apology.



I also like to assure you that what happened in your case was indeed a typical problem. We haven’t faced any problem with this make of invertors so far. We accord highest priority to the customer satisfaction and try our best to provide the highest standards of service to them.



If you have any problem further, don’t hesitate to ring me please.



Thanking You.



Yours faithfully,



Manager

(Customer Care)


NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.




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