Business Appreciation Letters : Reply to The Letter of Complaint

ABC COMPANY LIMITED

DOOR NUMBER and STREET NAME,
NAME of THE LOCALITY,
NAME of THE TOWN.
PIN : 0000000
PHONE NUMBER : 00000000
Email ID : abccompany@yahoo.com
Website : http://www.abccompany.com


DATE


REF NO : 123 / MNO / 10092


To :

XYZ COMPANY LIMITED,
DOOR NUMBER and STREET NAME,
NAME of THE LOCALITY,
NAME of THE TOWN.


Dear Sir,


SUB :


We thank you for your letter dated 1th October and confirm having sent the following telegram today.


Good will be dispatched on Twentieth.


We regret very much for this delay in executing your order but we may assure you that this was because of circumstances beyond our control. The sudden breakdown of machinery in our workshop has dispated our whole channel of supply. Our mechanics and engineers are working day and night and the machinery is expected to be in order within a day or two. Accordingly, we hope we shall be able to dispatch your engine by 20th October.


We hope you will excuse us for the inconvenience caused.


Assuring you of our best services always.


With thanks.


Yours Faithfully,


Yajjos
Manager


ABC COMPANY LIMITED





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