Business Complaint Letter : Letter Giving Information About Missing Item With The Merchandise Supplied



This Letter should be written in The Letter-Pad of the Company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear Sir,



We thankfully acknowledge your letter dated 17th May through which you informed us that the PEN SET was not received by you with the executive diary supplied by us. We are extremely sorry for the slip.



Now there is a packet on its way to you that includes the PEN SET and a small thing extra. This is our way of saying how sorry we are for having slipped up.



Thanking you.



Yours sincerely,



(Praveen Singh)

Executive - Customer Care


NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.




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