Business Letter Apology : Letter Refusing To Accept Late Return Of Goods



This Letter should be written in The Letter-Pad of the Company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear sir,



We are in receipt of the three cases of plastic buckets on day before yesterday along with your letter to refund the amount of Rs. 19000 cost of these buckets.



In this matter we like to inform you that as per the policy of the company we can’t accept any returning of goods after a passé of three months from the date of supplying the goods. We had supplied you these buckets more than six moths before, so as per the policy we can’t accept these buckets now.



We are grateful for the business you have given to our company and are proud to have you as one of our valued customers. We are sorry that we are not in a position to accommodate you in this matter. We hope you will understand our position in a right spirit.



Thanking you in anticipation.



Yours faithfully,



(Prakash Jha)

Marketing Executive


NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.




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