Business Letter Etiquette :


Some important basics of good business letters :


Following phrases are usually found in any standard business letter. By using these standard phrases, you can give a professional touch to your business letters. There phrases are used as a kind of frame and introduction to the content of business letters.


The beginning…


Dear Personnel Manager
Dear Sir or Madam


(use if you don’t know who you are writing to)


Dear Mr., Mrs., Miss. or Ms. ( use if you know who you are writing to and have a formal relationship with)


VERY IMPORTANT : Use Ms. for women unless asked to use Mrs. or Miss.


Dear Frank (use if the person is a close business contact or friend)


The reference…


With reference to…
Your advertisement in the times of india …..
Your letter of 3rd may…….
Your phone call today…….


Thank you for your letter of march 25th …….


The reason for writing…


I am writing to…


enquire about
apologize for
confirm


Requesting…


Could you possibly…?
I would be grateful if you could…


Agreeing to requests…


I would be delighted to…


Giving bad news…


Unfortunately…
I am afraid that…


Enclosing documents…


I am enclosing…
Please find enclosed…
Enclosed you will find…


Closing remarks…


Thank you for your help…
Please contact us again if we can help in any way…
There are any problems…
You have any questions…


Reference To Future Contact…


I look forward to…
Hearing from you soon
Meeting you next Tuesday
Seeing you next Thursday


The finish…


Yours faithfully, (if you don’t know the name of the person youRe writing to)


Yours sincerely, (if you know the name of the person you’re writing to)


Best wishes, best regards, (if the person is a close business contact or friend)



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