Business Letter Format Enclosures : Letters Of Apology And Notice Of Shipment Replacement



This Letter should be written in The Letter-Pad of the Company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear Sir,



We thankfully acknowledge your letter dated 17th May through which you informed us that the INVENTOR supplied by us is not working properly. We are extremely sorry to hear about the problem you experienced with our ‘inventor’.



We maintain rigid inspection standards, but occasionally an imperfection does slip by, as it unfortunately did in the case of your inventor.



Our engineer Mr. K. K. Jain is coming to your with a new investor and he will replace you inverts. Your satisfaction is very important to us and we apologize for the inconvenience caused to you as such.



Thank you for purchasing our products.



Yours sincerely,



(Praveen Singh)

Executive - Customer Care


NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.




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