Business Letter about Negligent Handling of Account :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Dolce Vita Imports apologizes for our sales representative, Prashant Dade’s, negligent handling of your account. Unfortunately, Prashant has been dealing with personal matters during the last few weeks, making him uncharacteristically late in conducting his usual calls. We want to emphasize this is not the standard service provided by Dolce Vita Imports.


As a token of goodwill, we would like to offer Little City Cafe a 25 percent discount on your next order of Italian table wines. You are a valued customer, and we hope to continue doing business with you.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter about Negligent Handling of Account
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