Business Letter for Chipped Housing



Business Letter for Chipped Housing :




This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Thank you for returning your TR350 Geiger Counter. Upon inspection, our technician found no damage to the internal components. With your permission, we will replace the chipped housing, re-calibrate the sensor, and return the unit to you. Please call me at (011) 2555-2983 to confirm the repair order.


Our shipping records show the unit passed our inspection before it was shipped to you on May 23, 2009, leading us to believe the damage took place during shipping. As a result, we are reviewing our packing procedures and National Package Service’s handling to guard against similar mishaps in the future.


Thank you for your understanding.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :







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Business Letter for Chipped Housing
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