Business Letter for Customer Support Services :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We take pleasure in presenting our proposal for the management of Hyderabad Computing’s customer support services. VoiceCom offers professional customer relations and support service with the highest technical standards, strong management, and a dedicated, well-qualified staff.


Our recommended approach is…


A staff of 15 dedicated to Hyderabad Computing’s customer support


Two managers who will oversee the staff, as well as handle calls as needed


A Portland X35 computer at every staff member’s desk to help with Troubleshooting


To lower costs, we will use our existing system for logging calls and recording issues. We project savings of at least Rs.90,000 over the three-year term of the contract.


I look forward to reviewing our proposal with you and promise to keep Hyderabad’s customer support service at showpiece standards. We want to use your facilities to show off our skills to other potential customers in the area. Thank you for the opportunity to offer this proposal.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter for Customer Support Services
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