This letter should be typed in the official letter-head of the company.
The Company's Name
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
TO :
The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Date :
Reference :
Dear _____________,
Thank you for sending back your damaged Supply House bookcase. I’m sorry for the
inconvenience this may have caused you. I’ll send you a new three-level bookcase today
which should arrive at your business by Thursday.
If I can provide further assistance, please let me know.