Business Letter for Overhead Projector :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We regret the unfortunate incident with the operation of your overhead projector, and we want to outline a plan to perhaps avoid similar difficulties in the future.


Confirm that your X23 adapter card is seated correctly.


Before plugging the LCD screen into your computer, make sure that no pins in the adapter are broken or bent.


Make sure that the drivers for the projector is installed in the PROJ directory.


Screenview Inc. wants to do everything possible to minimize such occurrences, and That’s why we provide such detailed installation instructions and operating procedures. I can assure you that I am passing the information about your situation on to the appropriate people so that we can continue investigating such problems and find new ways to emphasize to our customers the importance of following these detailed procedures.


Again, we regret the frustration this situation has caused XTC Consulting’s operation and the staff involved. We hope the plan outlined above will prevent any future questions or difficulties in your operating our X23 projector system to your satisfaction.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter for Overhead Projector
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