Business Letter for Planning and Sensitivity :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


I hope you know that we at TravelExec, Inc. value our relationship and that we want to do everything we can to build upon our experiences for the future. I appreciate your understanding in the recent meeting with our mutual client, Omni Cars, and hope that we’ll be given the opportunity to correct any unfavorable impressions.


Do you think it is appropriate for me to contact Jay Walia or any of your other staff members to let them know that the inappropriate agenda topics were entirely my idea not yours?


After looking back on the sequence of events during your recent trip to Chennai, I regret the way things were handled. My lack of planning and sensitivity to the situation put you in an awkward position, and I want to extend my personal apology.


I know that if anyone can turn the situation around, you can. Please let me know if I can help by contacting any of the others involved. Thank you for being alert to the client’s perceptions.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter for Planning and Sensitivity
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