Business Letter for Portable Stereo :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We very much regret the matter you reported concerning the problem with our portable stereo. We are in this instance making an exception to our usual policy and asking our accounting office to send you a check for Rs.9,000 which you will receive shortly.


The usual procedure for claims of this sort is for the customer to return the product to the retailer from whom it was purchased for refund or replacement. In case our stereos fail for whatever reason, we do not accept responsibility once the stereo case has been opened by anyone other than an authorized service technician. Of course, we have no control in these situations.


May we take this opportunity also to say thank you for using our products and services we sincerely appreciate your patronage.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter for Portable Stereo
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