Business Letter for Safety Records :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We apologize for the damage to your car’s mirror by our delivery truck. Our drivers have excellent safety records, but accidents do occur. If you will forward your repair bill to my office, we will be happy to pay for the damages.


I discussed the incident with the driver Bipen Mehra. He reported that he could not see your car because of the blind spot which unfortunately our delivery trucks have on the right side. We are currently installing additional mirrors on our trucks to reduce the risk of these accidents.


We apologize for putting you through the inconvenience of having to get your mirror repaired. If you need assistance in finding a repair shop, or need a rental car while your car is in the shop, we would be happy to make arrangements for you.


Please let me know if we can be of assistance.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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