Business Letter for Sales Associate :

---

This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Thank you for calling attention to your experience with our sales associate, Jayesh Oswal. The sales staff on duty at the time of the incident has confirmed the behavior you reported. His shouting and rudeness is behavior we certainly do not condone. Please accept our apology and be assured we have taken steps to solve the problem.


In order to restore your faith in our products and service, we would like to offer you a 15% discount on your next Electronic Solutions purchase. If there is anything else I can do, please call my direct line at 2555-8952, ext. 200. Thank you again for helping us improve the quality of our service.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

---

From
Business Letter for Sales Associate
to HOME PAGE