Business Letter for System Maintenance :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Ramesh Desai has referred to me your June 6 letter concerning the NRT system maintenance. I have forwarded your comments to the appropriate managers within NRT Inc. At the present time, we see no easy answers to the dilemma. We have, however, investigated alternatives available to you.


1. We will provide you a 5 percent discount on an upgrade to the NRT 2 system, which would be better suited to an operation of your size.


2. You can split your current operations into two 12-hour cycles to reduce the throughput on the NRT backbone.


We understand your concerns, and we are willing to help you implement any of the alternatives outlined above. Please let us know what you decide to do.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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