Business Letter for The Best Service :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We received confirmation from our delivery personnel that they delivered 20 instead of 200 pounds of fish food to your store last night.


We apologize for this error and are shipping the remaining 180 pounds today which should arrive at your store by tomorrow afternoon.


As compensation we are taking 25 percent off your bill. If there are any more problems or delays, please do not hesitate to call us. Again, we apologize for this mistake. We value your business and want to give you the best service possible.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter for The Best Service
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