Business Letter for The Highest Standards of Quality :

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This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We received the cracked Heirloom Mantle Clock you returned. Enclosed is a check for Rs.760 to cover your shipping expenses.


We want to extend our sincere apologies. Metz Watch Shop holds itself to the highest standards of quality. Nevertheless, accidents do occur.


You should receive you replacement Heirloom Mantle Clock within two weeks.


Thank you for your patience.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :

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Business Letter for The Highest Standards of Quality
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