Business Letter for Transmission Problems



Business Letter for Transmission Problems :




This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


We are sorry to hear your car is having transmission problems. Under your lease contract, drive train repairs are covered for 24 months or 40,000 miles. Since your lease is in its third year, I am afraid we are not responsible for transmission repairs.


Nevertheless, as a valuable customer, we will offer a 20 percent discount off the total repair bill. We are committed to earning your satisfaction.


Ali Khan, our service manager, is expecting a call from you, and we thank you for your patience in resolving this matter.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :







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Business Letter for Transmission Problems
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