Business Letters Made Simple
Letter to Customer about Missing Goods




This is sample Business Letters Made Simple : Letter to Customer about Missing Goods.





National Limited

191 / N - Patricia Avenue
Liverpool – 600 020
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX



16 May - 19XX


Your Ref : (number)


Our Ref : (number)


To :

XYZ LIMITED,
326 / H - Raman Nair Street,
Maalyvalley – 682 016.


Dear Sir,


Re : Missing Goods


With reference to your letter dated 13th May………about our invoice no. 2827 for non-delivered goods, we have made the necessary investigations and traced the fault to the transport company that handles our goods. We have informed them of the matter and they promised to find out where the missing goods have gone to.


Please give us a bit of time to set out this matter. We apologise for any inconvenience caused. Please consider the invoice no. 2827 to be null and void.


Thank you.


Yours faithfully,


(Tan Ah Kiah)


Manager





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