Business News Letter : Letter Of Reprimand To An Employee



This Letter should be written in The Letter-Pad of the Company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
Fax Number : 0000 - 123456788
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear Sir,



One of our customers called our office today to inform us that he had been treated in an extremely discourteous and rude manner by you.



He was referring to a telephone conversation that took place between you and him in which you had reportedly told him that you were too busy to reply his quarries and in a very rude manner closed the conversation by putting off the phone.



This is a gross misconduct on your part and can’t be allowed to continue as such. As a sales manager you must show due courtesy and regards to the problems of the customers,. Without customers, we have no identity.



We should like you to find the source of the problem in the account and call MR. SINGHANIA with the information he has requested and offer him a real apology. Please assure him that due regards shall be paid to his problem if any.



Yours faithfully,



(Pankaj Mehta)

Chief Executive


NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation.




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