Certification Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
On behalf of Tim's Roofing, please accept my apologies for the confusion surrounding your appointment for a roof repair estimate. It seems that there was a scheduling error on our part, and your appointment was marked in our book for July 14th instead of July 7th.
I am sorry for any inconvenience this error may have caused you. I would like to set up a new appointment for you and one of our roofing pros at your earliest convenience.
Please call me any time at 4946 5645. Your business means a lot to us.
(The Sender's Signature)
The Sender's Name
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