Collection Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
The Brass Lantern doesn't like dull doorknobs any more than you do. That's why I was so disappointed to hear you received a shipment of tarnished gold-plated knobs.
Last month, we experienced a frenzied selling period, and we ran out of our worldfamous polish. Although we tried to prevent unpolished knobs from being shipped out, I'm afraid your box of knobs left the warehouse unpolished.
I am sorry for the inconvenience. Please accept the enclosed extra-large bottle of Polish Pro. Try it on all your doorknobs and handles, and you'll get a shine in seconds. Alsoenclosed is a 1400 gift certificate.
Thank you for your continued patronage.
(The Sender's Signature)
The Sender's Name
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