Community Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
You have been so patient regarding your late Office Town desk shipment. Thanks for making my job a lot more pleasant during a stressful time.
As you know, our factory in Fort fell victim last week to damaging winds from a tornado and many desks were damaged. The good news is that your desks are fine.
Unfortunately, we are now in the process of conducting a meticulous furniture inspection, and our insurance company has told us we cannot ship any more furniture until the preserved inventory is classified and reorganized.
I apologize for the inconvenience to your office. Please accept 20 percent off the price of your desk order as a token of my gratitude for your business.
I expect your order to arrive in about 10 to 14 days. At that time I will call you to ensure you are completely satisfied with your new desks.
(The Sender's Signature)
The Sender's Name
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