Complaint against the bank can also be sent to ombudsman in case you are not satisfied with the reply of the bank and your right is being infringed. The format of the complaint is as following.
FORM OF COMPLAINT (TO BE LODGED) WITH THE BANKING OMBUDSMAN
(FOR OFFICE USE ONLY)
Complint no…… of year ……..
The Banking Ombussman
Reserve bank of India …………………
Name & address
Bank branch name
Bank center, district & state
Bank branch category
Subject : subject description, compensation amount, claim amount, details of the complaint
I / we, the complainant/s herein declare that….The information furnished herein above is true and correct and I /we have not concealed or misrepresented any fact stated in the aforesaid coloumns and the documents submitted herewith.
The complaint is filed before the expiry of period of one year reckoned in accordance with the provisions of clause 9(3) (a) and (b) of the scheme
The subject matter of the present complaint has never been brought before the office of the banking ombudsman by me/or by anyone of us or by any of the parties concerned with the subject matter to the best of my/our knowledge.
The subject matter of the present complint is not in respect of the same which was settled thorough the office of the banking ombudsman in any previous proceedings.
The subject matter of the present complaint has not been decided by any forum / court / arbitrator.
I / we authorize the bank to disclose any such informaitn / documents furnished by us to the banking ombudsman and disclosure whereof in the opinion of the banking ombudsman is necessary and required for redressel of any other complaint of our complaint.
I / we have noted the contents of the banking ombudsman scheme 2009.
NOMINATION – (if the complainant wants to nominate his representative to appear and make submissions on his behalf before the banking ombudsman or to office of the banking ombudsman, the folowing declaration should be submitted.
1 / we the above named complainant/s hereby nominate Mr. / Mrs. ……………… who is not an advocate and whose address is ………………………………………………. As My / our REPRESENTATIVE in all proceedings of this complaint and confirm that any statement, acceptance or rejection made by him/her shall be binding on me/us. He / she have signed below in my presence.
(Signature of representative)
(Signature of complainant)
This is a typical Complaint Against The Bank. You have to add your sender's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the receiver. If necessary, leave those spaces blank.
Complaint Against The Bank
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