Complaint Letter about Spurious Product :
XXXXX BUSINESS NAMEDoor Number and Street Name,
Town Name - Postal Code,
PHONE : 0000-00000
FAX : 0000-00000
5th November - 2008
Reference No. : MMM / KOLK / 90099
The General Manager,
Punctual Watch Co. Ltd.,
During my recent official visit to Jabalur, I had bought a wrist watch of yours from your dealer. The purchase bill is enclosed for your easy reference.
It was very disappointing to note that your watch stopped working after the second day of purchase. As I was miles away from Jabalpur by that time, I could not contact your dealer. However, when I approached a leading watch service centre there, I was told that it was a spurious watch! They told me that I was the fourth person to refer to them for the trouble shooting of the duplicate watch!
Is it so? If so, how did your dealer sell a spurious watch? Please investigate. Meanwhile, I also send here with the watch I had bought along with the bill.
Please write to me what would be your next move and how will you compromise me.
As I am on leave right now, you can write to my residential address.
Complaint Letter about Spurious Product
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