Complaint Letter about Unfortunate Experience with The Company :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : email@example.com
The Company's Name,
Full Address with Phone Number.
This is to advise you of the unfortunate experience that I hadwith (NAME OF THE COMPANY, STORE OR SERVICE PROVIDER) recently (OR A SPECIFIC DATE, IF APPLICABLE.) I have been a customer with (NAME OF COMPANY, STORE OR SERVICE PROVIDER) for (HOWEVER LONG YOU HAVE BEEN A CUSTOMER. SHOW PROOF THAT YOU ARE A VALUABLE CUSTOMER. AN EXAMPLE OF THIS FOR SOMEONE WRITING A COMPLAINT TO A COMPANY THAT PRODUCES SUGAR-FREE CANDIES MIGHT BE: I HAVE ENJOYED YOUR PRODUCTS MANY TIMES IN THE PAST AND HAVE RECOMMEND THEM TO MANY PEOPLE LIKE MYSELF, WHO TRY TO AVOID EATING SUGAR.)
However, a recent experience I had with your company has leftme with a bad taste in my mouth. (INCLUDE ALL RELEVANTINFORMATION ABOUT WHAT HAPPENED AND WHY YOU AREDISSATISFIED. IF WHAT YOU ARE DISSATISFIED WITH IS APRODUCT, TRY TO INCLUDE AS MUCH TRACING INFORMATIONAS YOU CAN, SUCH AS THE BARCODE, THE DATE YOU MADE THEPURCHASE, AND THE STORE NAME. INCLUDE A PHOTOCOPY OFYOUR BILL OR OF ANYTHING ELSE THAT YOU HAVE ON PAPER.)
As compensation for this regrettable experience, I request (WHATYOU THINK IS FAIR COMPENSATION. STATE WHAT YOU WANTIN A RESPECTFUL TONE. IF IT IS NOT CLEAR TO YOU WHAT YOUSHOULD ASK FOR, SIMPLY ASK TO BE SUITABLY COMPENSATEDFOR THEIR WRONGDOING. AN EXAMPLE OF THIS IS: I KNOWTHAT YOU WILL DO WHAT YOU CAN TO RECTIFY THIS PROBLEMTO REGAIN MY TRUST IN YOUR COMPANY, AND THAT YOU WILLCOMPENSATE ME APPROPRIATELY.)
(IF WHAT HAPPENED IS SEVERE ENOUGH AND YOU THINK YOUMIGHT WANT TO TAKE LEGAL ACTION, THEN END YOUR LETTERLIKE THIS.) I trust that you will take the time to explain to mehow this could have happened, and I will expect to hear from youby (A CERTAIN DATE, PERHAPS TWO WEEKS FROM THE TIME YOUSEND THE LETTER) advising on how you wish to proceed.
Thank you for your prompt attention to my request. If you haveany questions, please don't hesitate to call me at (YOUR DAYTIMETELEPHONE NUMBER WITH AREA CODE).
(The Sender's Signature)
The Sender's Name
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
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Complaint Letter about Unfortunate Experience with The Company
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