Complaint Letter against The Lack of Access into Your Store

Complaint Letter against The Lack of Access into Your Store :

This Letter should be written in The Letter-Pad of the Company.

From :

The Sender's Name,
Door Number and Street's Name,
Area Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID :

Date :

Reference :

TO :

Addressee's Name,
The Company's Name,
Full Address with Phone Number.

Subject :

Dear ____,

Sometime ago, I wrote to you about the lack of access forpersons with disabilities into your store (see attached letter). Todate, I have not heard from either you or a representative fromyour business.As I mentioned in my previous letter, that as the owner/operatorof a place of business, you are mandated by the Americans withDisabilities Act (ADA) of 1990 to make your store, along with itsgoods and services, accessible to persons with disabilities.

Failure to do so could result in the filing of a formal complaint against your business with the U.S. Department of Justice (DOJ) Civil Rights Division or the State Human Relations Commission.

It is my hope that you will review this situation more closely and make the necessary changes to your store. Keep in mind, that by removing the barriers that are in place, you are opening yourbusiness up to new customers along with their families andfriends.

Please feel free to contact me to discuss this matter in moredetail. I can be reached at (include your telephone number).My address is (include your home address).

Yours Sincerely,

(The Sender's Signature)

The Sender's Name

(If it applies, you may want to add that you are affiliated with an organization or group after your name􀂲for example: Jane Doe,Student/USA University or John Doe, Board Member, LocalIndependent Living Center, Inc.)

Enc :


This is a typical Complaint Letter against The Lack of Access into Your Store. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.

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    Complaint Letter against The Lack of Access into Your Store
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