Complaint Letter and Replacement Request :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : firstname.lastname@example.org
The Company's Name,
Full Address with Phone Number.
On (date) I bought (item) from (retailer).
This purchase was financed by your company on agreementnumber _______________.
Unfortunately, I have discovered that this (item) is faulty/not fit for its purpose/not as described and I have written to the retailer to request the necessary repairs. Under the Consumer Credit Act you are equally liable with the trader for any such unsatisfactory goods and I am therefore advising you of this problem and would ask you to liaise with the (retailer) to bring this matter to a speedy conclusion.
I look forward to hearing from you within the next 10 days.
(The Sender's Signature)
The Sender's Name
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
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Complaint Letter and Replacement Request
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