Complaint Letter to The General Manager of A Transport Authority



Complaint Letter to The General Manager of A Transport Authority about Rude and Irresponsible Behaviour of The Drivers and The Conductors :



The Sender's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


Date :


Sir,


I want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very unfriendly and absurd way. They lack etiquettes and use filthy language.


Genrally, the bus drivers do not stop the bus at the fixed stop. The rather disdain the travellers and stop before or after the bus-stop so the passengers have to run after the bus. The passenger hardly approaches the bus when they start. In this way, many communters fall and feel a lot of irritation and insult.


No less irresponsible is the behavior of conductors. They never bother to check whether the passengers have got into bus or not and are bent on blowing the shistle. The bus moves while passengers have hardly one foot on the foot board. This leads to the passengers falling and sustaining injuries.


They forget the elementary duties of the conductors and behave indecently. They show no courtesy and sympathy for the seniot citizens and the ladies.


It is therefore my humble suggestion that before their recruitment, the drivers and the conductors must be taught how to deal with the passengers. Presently, they must be instructed and advised suitably to end their way and also surprise checkings in this respect be done.


Yours faithfully,


Dipti Sharma


NOTE :


This is a typical complaint letter to the general manager of a transport authority. You have to add your sender's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the receiver. If necessary, leave those spaces blank.




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Complaint Letter to The General Manager of A Transport Authority
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