Compliment Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Thank you for bringing our recent mistake to my attention. I apologize for the mishandling of both your delivery and billing. We always strive to provide the best for our customers, both in terms of product and service. Still, sometimes we make mistakes.
To show you how much we value your business, I've authorized a 50 percent discount on your next service call, equipment or upgrade purchase.
If you are still not satisfied with the situation please let me know what else I can do to set things right. We value our relationship with you and hope to enjoy it for many years.
(The Sender's Signature)
The Sender's Name
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