This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
On [ date of purchase] we purchased a [ product name] fromyour company. A copy of the receipt is attached for your reference.
I regret to inform you that the product has proven to be unsatisfactory.
[ reason ].
We consider the product to be unfit for the purpose for which it was sold, and request either a full refund or replacement.
(The Sender's Signature)
The Sender's Name
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