Denial of Request for Additional Discount :
This Letter should be written in The Letter-Pad of the Company.
Murtaz Hardwares Company,
C-1271/3 - Mabid,
March 23 - 2009
Mr. J.K. Badra
P-26 - Sultan Bazaar
Reg. : Allowing Special Discount
This is with reference to your letter dated 15th December regarding allowing you special discount of 3% on the purchases to be made by you after 1st January 2009.
Please note that we alow an additional discount of 2% only on the total invoiced amount that too in case, the payment is received within 10 days of delivery. As a matter of policy, we don’t allow any discount more than this. We regret to say NO to your request. But it is a matter of fair and transparent plicy. To incease this discount rate for an individual acount, it would be unfair and unethical.
It is also submitted for your kind information and knowledge that the 2% discount offered by us is unique for our range of products in market.
You are one of our most valued customers associated with us for the last ten years. We hope that you will surely appreciate our positon in his mater.
General Manager – Finance
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
Denial of Request for Additional Discount
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