Endorsement Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Thank you for your recent order of our Halogen Desk Lamp, Model No. 455. Unfortunately, we have discontinued this particular model due to a problem with the spring mechanism.
Instead, we have sent you our Model 460. It has the same basic design as the 455 model, and has a black matte finish like you specified in your order.
We hope you will be happy with the substitution. If you do not wish to accept the Model 460, you may return it within 30 days, and we'll cover the shipping charges.
(The Sender's Signature)
The Sender's Name
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