Free Sample Business Letters

Free Sample Business Letters : Reply to The Letter of Complaint about Receipt of Wrong Goods


Door Number and The Name of The Street.
City with ZIP Code.
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX


To :

The Manager,
ZZZZZZ Business House,
Door Number and The Name of The Street.
City with ZIP Code.
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX

Dear Sir,

We thank you for your letter of 5th February and are sorry to learn that by mistake of our despatch section, you have received a wrong consignment.

The consignment received by you was meant for M/s Hari Prakash and Bros. Sadar Bazar Meerut, who have in turn received you consignment. We have received a letter from them also.

We have requested M/s Hari Prakash and Bros, Meerut to deliver that parcel to you per passenger train and you are also requested to despatch their goods to them direct. Expenses incurred by you in exchanging these goods will be borne by us and you are requested to draw a bill on us.

We very much regret the inconvenience caused to you on this account.

Thanking you and assuring you of our best co-operation.

Yours Faithfully,




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