Letter Admitting Mistakes



Letter Admitting Mistakes :




This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


In deference to your valuable time, I would like to get straight to the point and say that we were wrong.


Your purchase order clearly stated 30 cases. The shipment of 60 cases was our error. Meanwhile, there are two options available at this time; you can keep the additional merchandise and we will bill you thirty days from now, or we will arrange to have it picked up at your loading dock and issue a credit to you. Please let me know of your preference.


We will do everything in our power to ensure that this type of error does not occur again. Thank you for your understanding. If I can be of any assistance in any way, please do not hesitate to call on me.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :





Related Links :





Letter of Apology for Delay in Delivery of Goods
Letter to Apologize for Inconvenience
Letter to Appreciate Affording The Opportunity to Serve
Letter of Apology for Excess Shipment of Merchandise
Letter to Appreciate Perseverance in Settling Matter
Letter to Acknowledge Receipt of Letter



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Letter Admitting Mistakes
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