Letter Assuring Replacement of Broken Product :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Following our telephone conversation yesterday, I checked on the availability of a replacement unit for the one you have reported as malfunctioning. We do have a replacement unit in stock. It can be shipped out immediately and would arrive in yourlocation within 5 to 7 days.
Anticipating your needs, I have had it cleaned and prepared for shipping. Please let me know how you wish to proceed.
(The Sender's Signature)
The Sender's Name
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Letter Assuring Replacement of Broken Product
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