Letter Complaining About Poor Quality of Goods Received

Business Letters Index

This is a sample Letter Complaining About Poor Quality of Goods Received.

National Limited

191 / N - Patricia Avenue
Liverpool – 600 020
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX

Your ref : VGT / 0091

Our Ref : SAL / 6 / 1425

6 March - 19XX

To :

Mr. Johny Fan,
Farsight Trading Co.,
459 Jalan Sultan,
30000 Ipoh,

Dear Mr. Fan,


I received my order of goods (invoice No. 2987) via lorry transport this morning. On checking the goods I must say that I am disappointed with the quality of some of the goods you sent me.

The poor quality, goods in particular, are the onions and brown sugar. A substantial amount of these goods will have to be thrown away. So I shall only accept them if you would give me a further discount of 15% on them. Otherwise I shall have to return them to you. Please confirm.

Thank you.

Baharudin Abdul Majid


Letter Complaining About Poor Quality of Goods Received

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