Letter Disputing Claim of Short Supply

Business Letters Index

This is a sample Letter Disputing Claim of Short Supply.

National Limited

191 / N - Patricia Avenue
Liverpool – 600 020
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX

Your ref : VGT / 0091

Our Ref : SAL / 6 / 1425

6 March - 19XX

To :

Mr. Chin Ah Seng,
Syarikat Ah Seng,
4783 Jalan Maju,
30000 Ipoh,

Dear Mr. Chin,


We received your letter claiming the goods we supplied (invoice No. 7389) are short by 10 dozen with regards the item KOMO SNACK PACKETS.

All our goods are checked twice before packing. So the possibility of error is minimal. I personally checked our stock and records and I found that they are in order. The records whows that 20 dozen KOMO SNAKE PACKETS were packed and sent to you. So it is unlikely that you received only 10 dozen. In any case, please check the goods you received again and if there is really a shortage, please give me a call and I will send our representative to investigate the matter.

Thank you.

Raymond Lim

Sales Manager

RL : ghy

Letter Disputing Claim of Short Supply

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