Letter Informing Customer of Delay in Executing Order

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This is a sample Letter Informing Customer of Delay in Executing Order.


National Limited

191 / N - Patricia Avenue
Liverpool – 600 020
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX



Your ref : VGT / 0091


Our Ref : SAL / 6 / 1425


6 November - 19XX


To :

Mr. Ramian Md Yusof,
Manager,
Pasar Mini Merdeka,
45 Jalan Ulu,
42700 Banting,
Selangor.


Dear Mr. Ramian,


RE : ORDER FOR COOKING OIL


Thank you for your order (No. 8765) dated 28 October 19XX. We have already sent some of the items by lorry to you. Enclosed herewith is our invoice (No. 1980) for the item.


However we are short of PISAU BRAND COOKING OIL at the moment and the manufacturer said that they would be able to supply us only by the end of November, a delay of 3 to 4 weeks. If you can wait, we shall send the cooking oil to you as soon as we get it from the supplier. If you require the oil urgently, we can recommend some alternative brands that we have in stock or you can try another source. We apologise for the inconvenience.


Call us on the telephone if you do not mind taking an alternative brand of cooking oil.


Thanking you.


Robert Gan


Sales Manager


Encl. (1)


RG : st




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Letter Informing Customer of Delay in Executing Order
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