Letter Offering Alternative Goods to Customer

Business Letters Index

This is a sample Letter Offering Alternative Goods to Customer.

National Limited

191 / N - Patricia Avenue
Liverpool – 600 020
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX

Your ref : VGT / 0091

Our Ref : SAL / 6 / 1425

6 March - 19XX

To :

Mr. Gan Kim Hua,
Gan Electrical Appliances Co,
356 Lorong 23/12,
Taman Maju Jaya,
70500 Seremban, N.S.

Dear Mr. Gan,

RE : Order for CD Player

We received your order for 6 sets of the HIVOLTAGE Portable CD Player Model 231 GX. We regret to inform you that the model is at present out of stock as demand has far outstripped supply. Our supplier in Japan has informed us that it will take another 6 months before they can send a new shipment.

However, may we offer an alternative item that seems to have the potential of being a best-seller as well. This is the TRUSOUND Portable CD Machine Model ZXS 10. This retail for Rs. 349.99 and is the latest on the portable CD range. Terms are as usual.

Thank you.

Yours sincerely,

Mary Lim

Sales Manager

ML : gch

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