Letter Regretting Wrong Billing :
ABC LIMITED191 / N - Patricia Avenue
Liverpool – 600 020
Phone : 0011 - XXXXXXXX
Fax : 0011 - XXXXXXXX
3rd February 2000
326 / H - Raman Nair Street,
Maalyvalley – 682 016.
Attn : Purchase Manager
We are in receipt of your letter of January 5 and we deeply regret the inconveience and embarrassment caused to you on account of an oversight on our part.
Your account has been credited for the value of the T.V. set in questions.
Please accept our abject apologies.
Thanking you for your patience and assuring you of the best of our attention.
For ABC LIMITED
(V. RAJAN PETER)