Letter Seeking Repair under Warranty



Letter Seeking Repair under Warranty :



This Letter should be written in The Letter-Pad of the Company.


From :

The Sender's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear Sir,


Reluctantly, I am writing for the [ORDINAL, ex. fifth] time regarding malfunction of [PRODUCT(S)].


STATE REPAIR HISTORY


As you may recall, the A45 was repaired on four occasionswithin the last two months.] I have taken the liberty of enclosing a copy of the repair requests and paperwork involved.


STATE NATURE OF MALFUNCTION(S)


Again, the compressor ceases to operate within five minutes of starting and emits mass amounts of smoke.


You are a reasonable person. Surely you can understand that this is not acceptable to us. Since I know of your good reputation for customer satisfaction, however, I'm certain that you willprocess my request to return [PRODUCT] at your earliestconvenience.


STATE HOW PRODUCT(S) WILL BE RETURNED


I have shipped the compressor and documentation to you via express mail; you should receive it by Thursday.


STATE HOW YOU WOULD LIKE CREDIT TO BE HANDLED


Please forward a refund check to us at your earliest convenience.As I am certain that this malfunction is not characteristic of the high quality of your products, I look forward to the possibility of doing business with you in the future.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


NOTE :




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Letter Seeking Repair under Warranty
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