Letter Tendering Apologies :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
At Central Brick, we pride ourselves on maintaining open lines of communication with our customers; we believe it's the key to providing excellent service. Unfortunately, it seems I haven't done a good job communicating with Reiger General Contractors. If I had, I am sure I would know why you have not ordered from us this year.
Please accept my apologies for failing to get in touch with you sooner. I would like to discuss the account no request, no complaint, no concern is too small. We would appreciate the opportunity to reassess your needs and prove that we can serve you best.
Please call my direct line at XXXXX-XXXXX.
(The Sender's Signature)
The Sender's Name
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