Letter about Poor Service :
This Letter about Poor Service should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : firstname.lastname@example.org
Reference : Outstanding service problem - contract ref. number
The Company's Name,
Full Address with Phone Number.
I really need your help with this.
Your engineer (name if appropriate) called for the third time inthe past ten days to repair our (machine and model) at theabove address, and I am still without a working machine.
He was unable to carry out the repair once more because thespare part (type/description/ref) was again not compatible. (Iattach copies of the service visit reports.)
Your engineers have been excellent as always, but without thecorrect parts they can't do the job required.
Can I ask that you look into this to ensure that the next servicevisit, arranged for (date), resolves the matter.
Please telephone me to let me know how you'd like to deal withthis.
When the matter is resolved I'd be grateful for a suitable refundof some of my service contract costs.
I greatly appreciate your help.
(The Sender's Signature)
The Sender's Name
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
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